Facebook Customer Service Recommendations

Using Facebook as a springboard for foreign trade marketing is a very smart idea, Facebook comes with a global coverage of various regions and a very large user can help you quickly establish your overseas customer system.

Many companies use this software as a channel to talk business with customers or as their own customer service communication platform, the effect is still very good, the only shortcoming may be that the official did not how to launch the relevant services and their functions. But now there is a solution to solve this problem, today we will take you to see how this problem is solved!

Because the software itself does not have such a function, so we can only through the third-party software to achieve such a purpose function, for example, CrownSoft's "Facebook Customer Service", which can basically achieve the customer service software needs all the functions.

Starting from the most classic login multiple accounts, Facebook Customer Service can help you realise one person to manage multiple accounts for maintenance, to prevent the emergence of different customers to send messages to different customer service accounts can not do all the response to such operations. The software also includes most of the customer service software most need "speech" function, you can add, edit, import and other operations, to achieve a key to send / a key to reply / a key to marketing and other functions.

The software also has a built-in translation function, which supports the second or multiple translations of the message to be sent, preventing the problem of translation errors and misdirection of customers. The translation function provides a variety of well-known translation software options for you to choose to use, but also supports the translation of the entire page to provide you with more convenient results.

Facebook Customer Service supports multiple account logins, tactics settings, multiple translations, translation verification, full page translation and many other features to help you solve such problems.

Keywords: Facebook Customer Service